SHIPPING POLICIES

Shipments are sent by different packaging companies. We handle 5-7 business days for product deliveries. All shipments can be tracked by a code that we will send at the end of the purchase.

REFUND POLICIES

HIDRO 220 Terms

CANCELLATION POLICY

Orders may be canceled as long as they have not been processed. We refer to “processed” when the product is already sent by the parcel service. If the product has already been processed, Hidro220 cannot cancel the order.

RETURN POLICY

We are responsible for the mishandling of the products and we have a solution for the product if it´s damaged for reasons beyond the customer’s control. When the order is delivered, you have 24 hours to inspect the product. If the product is damaged, it must be reported to the email: info@hidro220.com or in “contact” at: www.hidro220.com with photographs as evidence demonstrating the damage to the product to proceed with its return. After this time (24 hours), HIDRO 220 is not responsible for the situation of the product.

Order Expiration:

The order has an expiration period of 30 days. If the payment is made after the expiration period, the money will be refunded in a period of 10 days. (10 days after the payment is made)